Meet the ReferralExchange PRIME Team!

The ReferralExchange PRIME Team is here to support you in finding success within our network. They come to the team with a variety of backgrounds and areas of expertise to best help you stay connected and close additional transactions. Keep reading below to learn more about them individually!


Amber Martinez

Amber Martinez is the Director of Strategic Operations. She started her journey at ReferralExchange in February 2016 in our Daily Servicing Department, connecting prospective home buyers and sellers to our vast network of Realtors.

She brings over 8 years of experience in the real estate industry, and in recent years she has worked on multiple growth initiatives with a focus on diversifying our lead streams and building relationships with industry partners.

She spends her free time with her family which include her two children, husband and two dogs. Any chance she gets, she is likely to be found at Disneyland!

Courtney DeShields

Courtney DeShields, PRIME Agent Advocate, provides preferential client experiences by promoting positive solutions and strong business relationships.

She has been with ReferralExchange for three years. Prior to that, she spent over ten years in Human Resources and Talent Acquisition for a large healthcare organization as well as local community publications in California.

In her spare time, Courtney enjoys yoga, exploring new culinary experiences, and spending time with family.

Courtney believes a positive mind finds opportunity in everything. She is dedicated to delivering exceptional service and advancing our valued partnerships.

Shawn Smith

Shawn Smith, PRIME Agent Advocate, Supports our PRIME Agents in a variety of tasks and goals and works with our internal team to improve ReferralExchange PRIME and support new partnerships.

Shawn has been with ReferralExchange for 3 years, and before that he built, sold, and installed commercial door hardware and was the General Manager of The Travelling Photo Booth in Sacramento.

Shawn obtained his A.S. in, Computer Information Science – Programming, from Consumnes River College and he is a licensed Real Estate Agent in California.

When he is not working, he is either remodeling some part of his home, enjoying time with friends and family, or can be found spending time with his dog or cat.

Scott Castillo

Scott is the ReferralExchange PRIME Community Manager. He began working at ReferralExchange in the closings department during the spring of 2019.

Prior to working at ReferralExchange Scott held multiple positions in the nonprofit sector, often focusing on the intersection of, and relationship building between, communities, the public sector, and the private sector. He studied at both San Francisco State University and the University of San Diego.

In his free time he enjoys reading, cooking, and spending time outdoors.

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